Returns & Exchanges
We want you to be completely satisfied with your purchase; if you are not, you may return any unopened or gently used products within 30 days for a full refund. Our goal is to ensure your skincare and fragrance experience is nothing short of exceptional.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Carefully place the products in their original packaging or a sturdy box, ensuring all lids are securely tightened to prevent leakage during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our boutique warehouse, your refund will be processed within 7-10 business days.